Below FAQ are some common concerns of our clients before purchasing the items from arooj boutique
If you have other questions, please just send it to info@aroojboutique.com.
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- 1. General Questions
- 2. Product and Sizing Information
- 3. Ordering and Payment
- 4. Shipping and Delivery
- 5. Returns and Refunds
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Please allow 06 – 12 business days from the time your package arrives back to us for a refund to be issued.
1. General Questions
Q: What is Arooj Boutique?
Arooj Boutique is a leading clothing brand in Pakistan, offering premium women’s apparel since 2010. Our collections include a wide range of styles, including Two PCS, Three PCS, Co-Ord Sets, and more.
Q: Where can I shop for Arooj Boutique products?
You can browse and purchase our products online at www.aroojboutique.com.
Q: How can I contact Arooj Boutique for inquiries?
You can reach us via email at info@aroojboutique.com for any inquiries or support.
2. Product and Sizing Information
Q: What types of products do you offer?
We offer a variety of clothing categories, including:
- Two PCS Dress
- Three PCS Dress
- Summers Collection
- Co-Ord Sets
- Special Offers
- Dupattas and more.
Q: How do I choose the right size?
We provide a detailed size chart for each product on our website. Please refer to the size guide before placing your order.
Q: Do you restock sold-out items?
Restocking depends on product demand and availability. Please contact us for specific inquiries about restocked items.
3. Ordering and Payment
Q: How do I place an order?
To place an order, follow these steps:
- Browse our website and select your desired products.
- Add them to your cart.
- Proceed to checkout and fill in your details.
- Complete the payment to confirm your order.
Q: What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards and bank transfers. Detailed options are provided during checkout.
Q: How will I know if my order is confirmed?
Once your order is placed, you will receive a confirmation email with your order details.
4. Shipping and Delivery
Q: What is your delivery time?
We aim to deliver your order within 3 to 4 business days.
Q: Do you offer international shipping?
Currently, we only offer shipping within Pakistan. International shipping may be introduced in the future.
Q: How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.
5. Returns and Refunds
What is your return policy?
We accept returns within 15 days of purchase, provided the product is unused and undamaged. For more details, visit our Refund and Return Policy page.
How do I initiate a return?
To initiate a return, contact us at info@aroojboutique.com with your order details and reason for return.
When will I receive my refund?
Refunds are processed within 30 days of receiving the returned product, subject to verification.