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Return to shopRefund & Return Policy
Refund & Return Policy
At Arooj Boutique, we strive to ensure customer satisfaction with every purchase. If for any reason you are not satisfied with your order, we offer a transparent and hassle-free return and refund process.
Return Policy
You can return items purchased from Arooj Boutique under the following conditions:
Return Period:
Returns are accepted within 15 days of receiving the product.
Eligibility for Return:
The product must be unused, unworn, and in its original packaging.
All tags, labels, and accessories must be intact.
The product must not be damaged by the customer.
Non-Returnable Items:
Products that are marked as “Final Sale” or “Non-Returnable.”
Items damaged due to customer mishandling.
Return Process:
Contact our customer service at info@aroojboutique.com with your order details and the reason for the return.
Once your return is approved, you will receive instructions on how to ship the product back to us.
Customers are responsible for the return shipping costs unless the return is due to a fault on our part (e.g., incorrect or defective item).
Refund Policy
We offer refunds under the following terms:
Refund Conditions:
Refunds will only be processed if the returned product meets the return eligibility criteria.
Refund Timeline:
Once we receive and inspect the returned product, the refund process will begin.
Refunds will be processed within 30 days of receiving the returned product.
Refund Method:
Refunds will be issued to the original payment method used during purchase.
Deductions:
Shipping fees and handling charges are non-refundable.
Important Notes
Ensure that the product is securely packaged to avoid damage during return transit.
We reserve the right to refuse returns or refunds if the product does not meet the above conditions.
Contact Us
For any questions or assistance with returns or refunds, please contact us:
Email: info@aroojboutique.com
At Arooj Boutique, we are committed to making your shopping experience seamless and enjoyable. Thank you for choosing us!