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1. General Questions

Arooj Boutique is a leading clothing brand in Pakistan, offering premium women’s apparel since 2010. Our collections include a wide range of styles, including Two PCS, Three PCS, Co-Ord Sets, and more.

You can browse and purchase our products online at www.aroojboutique.com.

You can reach us via email at info@aroojboutique.com for any inquiries or support.

2. Product and Sizing Information

We offer a variety of clothing categories, including:

  • Two PCS Dress

  • Three PCS Dress

  • Summers Collection

  • Co-Ord Sets

  • Special Offers

  • Dupattas and more.

We provide a detailed size chart for each product on our website. Please refer to the size guide before placing your order.

Restocking depends on product demand and availability. Please contact us for specific inquiries about restocked items.

3. Ordering and Payment

To place an order, follow these steps:

  1. Browse our website and select your desired products.

  2. Add them to your cart.

  3. Proceed to checkout and fill in your details.

  4. Complete the payment to confirm your order.

We accept a variety of payment methods, including credit/debit cards and bank transfers. Detailed options are provided during checkout.

Once your order is placed, you will receive a confirmation email with your order details.

4. Shipping and Delivery

We aim to deliver your order within 3 to 4 business days.

Currently, we only offer shipping within Pakistan. International shipping may be introduced in the future.

Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.

5. Returns and Refunds

We accept returns within 15 days of purchase, provided the product is unused and undamaged. For more details, visit our Refund and Return Policy page.

To initiate a return, contact us at info@aroojboutique.com with your order details and reason for return.

Refunds are processed within 30 days of receiving the returned product, subject to verification.

6. Account and Privacy

No, you can check out as a guest. However, creating an account allows you to track orders and manage preferences easily.

Yes, we take your privacy seriously. Please refer to our Privacy Policy for details on how we protect your information.

Have a question

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 06 – 12 business days from the time your package arrives back to us for a refund to be issued.

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